Trusted by
50,000+
Global Brands
The single chat agent platform to meet all your business needs
Flowmatix’s AI Chat Agent was designed to ensure you can automate all your business communication, providing excellent customer experience.
No-code Chatbot Builder
No-code Chatbot Builder
Speed up the process of chat agent creation with a no-code chat agent maker.
Intuitive Chatflow Visualizer
Intuitive Chatflow Visualizer
Understand and analyze the conversation flow with a user-friendly drag and drop chatflow creator.
Complete Customization
Complete Customization
Match the chat agent’s look and feel to your brand with limitless customization options.
Conversational AI Capabilities
Conversational AI Capabilities
Please your clients with highly personalized and engaging conversations using AI Chat Agent.
Personalized Chat Analytics
Personalized Chat Analytics
Monitor the performance of deployed chat agents efficiently with advanced reporting and dashboard.
Multilingual Capabilities
Multilingual Capabilities
Engage with customers from all over the world in their native language.
The only Chat Agent Maker that runs on all Platforms
Converse with your customers on the platform where they want to engage. Ensure your team never misses out on any conversation using the ideal omnichannel AI chat agent builder.
Conversational landing page
Conversational landing page
Deploy dedicated chat agent on any desired landing page to boost conversions and ensure customer engagement.
Facebook Messenger Chat Agent
Facebook Messenger Chat Agent
Hold conversations that leave an everlasting impression on your customer’s mind by deploying AI chat agent on FB messenger.
WhatsApp Chat Agent
WhatsApp Chat Agent
Install a chat agent for WhatsApp to resolve queries and assist your customers instantly in the tone they want to converse in.
Telegram Chat Agent
Telegram Chat Agent
Ensure availability on telegram to answer all customer queries around the clock on Telegram application.
Website Chat Agent
Website Chat Agent
Install AI chat agent personalized to your brand and style guidelines on your website within seconds for maximum lead generation.
Keep your audience engaged with Smart Conversational Abilities
Equip your customer support agents with features designed to make their work more efficient and personalized to ensure every customer interaction results in business conversions!
Unified Chat Inbox
Receive all your customer and visitor queries from all platforms in one simple, easy-to-use console.
Live Chat
Enable live chat option so your customers can request human interaction if required.
Rich Media options
Let your users enjoy the experience of a lifetime with the help of GIFs, emojis, or images.
Typing indicator
Get a preview of customer messages before they send it so your agents can be ready to answer.
Saved Replies
Prepare and enable quick replies to commonly asked questions, saving time through pre-designed messages.
Manage Customer Details
Enrich your customer data by collecting all visitor details and managing them all in one dashboard.
Human and AI Agent Handover
Switch between human agent and AI Chat Agent swiftly depending upon the need of the conversation.
Seamless Team Management
Create effective time slots for your teams to have better chat routing, and decisions regarding support flows.
User Insights
Gain richer and personalized visitor insight for targeted campaigns and enhanced user experience.
Role Assignment
Simplify your team management by assigning certain roles to specific individuals.
Conversation History
Get access to all past conversations with a certain client to ensure the chat is personalized and relevant.
Assign Notes and Chat Tags
Tag conversations for ease of tracking and sorting. Keep hold of important details using notes.
Ratings
Understand the performance of your conversation flow by requesting rating from the clients.
Visitor Status and Chat Routing
Check whether a visitor is online or offline and assign conversations to available agents using simple chat routing.
Deploy powerful chat agent with AI capabilities to achieve the highest conversion rate
Beat the competitors with your personalized customer service using an AI chat agent with advanced conversational abilities.
ChatGPT 4o Integration
ChatGPT 4o Integration
Integrate the latest ChatGPT model with your chat agent effortlessly.
Train AI on your Data
Train AI on your Data
Train your AI chat Agent on customer data using documents, Google Docs, presentations, FAQs, and more.
Add Custom LLM
Add Custom LLM
Equip the chat agent with a custom LLM of your choice for more effective conversations.
24/7 Support for Clients
24/7 Support for Clients
Ensure constant availability of your chat agent for customers and converse according to their mood.
Chat with Contextual Data
Chat with Contextual Data
Personalize the conversation on the client’s chat history to make them feel more welcome.
Create Chat Agent with Custom AI Prompts
Create Chat Agent with Custom AI Prompts
Use your prompt for designing your chat agent’s AI abilities according to your brand.
Give Chat Agent Desired Personality
Give Chat Agent Desired Personality
Choose the personality and tone of your AI chat agent platform according to your brand guidelines.
Gain maximum returns on Marketing Outreach Campaigns
Ensure you create and run campaigns that bring the desirable results using the features of the AI chat agent platform designed to make marketing simple and quick.
Design marketing campaigns to connect with users through drip and broadcast messages.
Build a stronger customer base using marketing widgets like QR code, website bar, and more.
Import Facebook and WhatsApp contacts to create target audience groups for seamless engagement.
Segment audience easily based on user preferences and behavioral insights for targeted campaigns.
Boost customer satisfaction by providing instant replies to direct messages or comments on social media posts.
Send personalized product catalogs to your audience based on their preferences for increased conversions.
Boost your Sales number using AI chat agent builder
Flowmatix is an all-in-one chat agent that helps you collect leads and push them further into the sales funnel, improving the output of the work your sales team puts in.
Personalized Product Offering
Show recommended products that you want to share with your customers on your website based on their preferences.
Quality Lead Generation
Automatically capture leads and turn prospective business prospects into actual deals based on the client’s priority level.
Abandoned Cart Recovery
Ensure no customer missed out on buying the product they liked with timely and personalized cart reminders.
Customer Persona Generation
Create detailed customer profiles and journeys using quality information gathered across all platforms by the AI chat agent.
Customer Segmentation
Create unique customer segments which cater to a specific audience and give them a targeted customer experience.
Intuitive Conversations
Ensure every customer gets converted by enhancing conversations depending on the user’s mood.
Deliver exceptional Customer Support that ensures customers keep returning
Automate your customer support for an instant and responsive service that elevates your customer experience.
24/7 Customer Assistance
Ensure every customer across all platforms receives instant and efficient automated support.
Train AI Chat Agent
Train chat agent on conversation history and FAQs to handle customer queries accurately and within seconds.
Timely Order Updates
Automate answers to common queries like order status and expected delivery dates by training your chatbot.
Understand User Mood
Personalize the conversation by adapting to the tone and mood of the customer and answering accordingly.
Instant Live Chat Support
Easily transfer a conversation to an agent for queries that require human intervention to ensure customer satisfaction.
Interactive Conversations
Enhance user experience using GIFs, images, landing page links, and videos through AI chat agent.
Optimize the AI Chat agent to meet all your needs with 80+ Integrations and Custom Configurations
Supercharge your AI chat agent platform with all the features you need on demand on top of endless options
Marketing Tools
Transfer the data of the customers to your desired analytics or marketing tools for seamless analysis and database management.
Native CRM Integration
Ensure all your customer data is collected and stays in one place by integrating your desired CRM with the chatbot.
Ticketing systems
Provide excellent support to both teams and customers with our indigenous ticketing system integrations.
Advanced AI Chat Agent designed to meet every Industry’s Needs
Enhance customer satisfaction across all industries with the only chat agent platform configured to meet all industry demands.
Ecommerce
Create best marketing campaigns, show personalized products, track orders, and provide accurate support.
Healthcare
Send follow-up reminders, book appointments, broadcast offers, and provide tracking of prescriptions by the doctors.
Customer Service
Provide support exceeding client expectations by using automation tools designed to allow quick query resolution.
Tour and Travels
Let your customers book tours and travel effortlessly with easier access to downloadable tickets and guides.
Advanced AI Chat Agent designed to meet every Industry’s Needs
Enhance customer satisfaction across all industries with the only chat agent platform configured to meet all industry demands.
Education
Create a better education ecosystem by automating admissions, counseling, and appointment bookings.
Insurance
Answer policy queries, process insurance claims quickly, and ensure instant claim settlement with an AI chat agent.
Human Resources
Let the hiring be simple and quick by helping the HR department find the perfect candidate efficiently.
Design and Deploy the chat agent instantly across any platform
Enjoy effortless and swift installation of chat agent in a few clicks using pre-built functionalities.
Easily transfer a conversation to an agent for queries that require human intervention to ensure customer satisfaction.
Easily transfer a conversation to an agent for queries that require human intervention to ensure customer satisfaction.
Easily transfer a conversation to an agent for queries that require human intervention to ensure customer satisfaction.
Easily transfer a conversation to an agent for queries that require human intervention to ensure customer satisfaction.
Frequently Asked Questions
An AI chat agent includes features like a no-code builder, omnichannel support, rich media options, deep analytics, and multilingual capabilities. These advanced chat agent features enhance customer engagement and automation.
Yes, chat agents offer omnichannel presence on platforms like Facebook Messenger, WhatsApp, Telegram, and websites. This allows businesses to engage with customers on their preferred platforms using a unified chat agent solution.
Chat agent features enable 24/7 support, manage live chat, handle FAQs, and streamline conversations through features like saved replies and conversation history.
Chat agents support drip campaigns, broadcast messaging, and personalized communication across Facebook, WhatsApp, and Telegram. With customer segmentation, they make targeted marketing easy and efficient.
Yes, chat agents can handle product recommendations, abandoned cart recovery, and lead generation. These chat agents features enhance the eCommerce customer experience and boost conversion rates.
