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One unified inbox for every message across all platforms!
Stay on top of every customer interaction from multiple channels in one unified inbox. Engage efficiently on every platform where your customers desire to be.
Answer queries from your Website
Answer queries from your Website
Provide instant resolutions by allowing your visitors to solver their queries directly from the website
Connect with Facebook Messenger
Connect with Facebook Messenger
Chat in real-time and engage customers to convert FB messenger into a lead generation hub,
Keep your Instagram followers happy
Keep your Instagram followers happy
Provide quick replies to comments, direct messages, or story replies to all your followers on Instagram.
Support your customers on Whatsapp
Support your customers on Whatsapp
Engage with live chat, create marketing campaigns and solve customer queries for all customers on WhatsApp.
Expand reach with Telegram
Expand reach with Telegram
Automate your Telegram marketing and use broadcasting to improve your reach and gain brand recognition.
Converse, Convert, and Manage from one Unified Inbox
Flowmatix's unified inbox comes loaded with advanced features designed to ensure your team faces no issues in managing and converting every visitor into a customer.
Turn your social media audience into customers
Turn your social media audience into customers
Keep track of every customer who visits you on any platform while gathering necessary information for lead qualification.
Find information quickly with smart search
Find information quickly with smart search
Search through every conversation across all platforms to quickly access any information.
Segment your audience to easily sort all your conversations
Segment your audience to easily sort all your conversations
Filter conversations based on your parameters to have better streamlined conversations with different customers.
Tags and notes for smooth internal communication
Tags and notes for smooth internal communication
Allow your visitors to converse in their natural language while you can easily translate it to your native language for easy understanding.
Auto-translate to converse in the language of your visitors
Auto-translate to converse in the language of your visitors
Simplify the work of customer management by ensuring conversations across all platforms get stored in one inbox.
Take over any conversation instantly with live Chat feature
Take over any conversation instantly with live Chat feature
Let your human agents take over complex queries or high-priority conversation with just a single click!
The only chat agent platform compatible with all your communication tools!
Enjoy a myriad of possibilities with Flowmatix’s integrations. We made it super easy to integrate all the chat applications, CRMs, and other tools with the chat agent that could be used to provide the best customer experience.
Frequently Asked Questions
A unified inbox brings all customer messages from platforms like WhatsApp, Facebook, Instagram, and Telegram into one place. It allows you to manage conversations easily, respond faster, and engage with customers without switching between apps.
With our chat agent’s unified inbox, you can handle live chats from various platforms- your website, Facebook, or WhatsApp - all from a single dashboard. This keeps everything organized and ensures you never miss a customer query.
The unified inbox consolidates all your customer interactions into one place, helping you quickly respond to messages without hopping between platforms.
Yes! With the unified inbox, you can manage and respond to all your Facebook and Instagram messages in real-time, including comments and direct messages. This helps you stay connected and engage with your audience without switching apps.
Absolutely! The unified inbox makes it easy to provide live chat support to your customers on WhatsApp. You can handle multiple conversations, resolve issues faster, and even use it for marketing campaigns - all from one place.
