This page contains information on how you can embed Flowmatix Inbox in any custom 3rd party application as IFrame.

Embedding the Flowmatix Inbox in 3rd Party Apps
#

This documentation provides instructions on how to embed the Flowmatix Inbox into any custom 3rd party application using an IFrame.

Prerequisite #

Before embedding the Flowmatix Inbox, ensure the following prerequisites are met:

1. Approval: Obtain approval from the Flowmatix team for the intended use case.
2. Whitelisting: The parent URL under which the Flowmatix Inbox URL will be hosted must be whitelisted. Contact the Flowmatix support team to whitelist the Parent URL by sending an email with the details.
3. Make sure you have a valid and ready-to-use Customer Account to test the integration.

Implementation Steps #

Follow these steps to embed the Flowmatix Inbox into your custom application:

1. The interface of authenticating and mapping BotPenguin and 3rd Party Application Users
2. Create Parent URL: Create a parent URL within your custom application where you plan to host the Flowmatix Inbox URL. Ensure that the Flowmatix team has confirmed the whitelisting of this URL.
3. Create IFrame: Set up an IFrame within your application where you want to display the Flowmatix Inbox.
4. Authenticate and Redirect User: Internally authenticate the user (Team member) and redirect them to the Flowmatix Inbox page. Use the following steps:
   • Authenticate the user by passing the following URL: Copyhttps://app.flowmatix.ai/api-login?token=******** Replace ******** with the authentication token of the team member.
   • Upon successful authentication, internally redirect the user to the following URL: Copyhttps://app.flowmatix.ai/inbox-merged/chats?s=0 This URL will open the Flowmatix Inbox.
5. By following these steps, you can seamlessly integrate the Flowmatix Inbox into your custom 3rd party application. If you encounter any issues or require assistance, please contact the Flowmatix support team.

❓ Got any questions? #

If you have any questions, you can look into our repository of FAQs, most likely, you will find your answer here, If not, write us at support@flowmatix.ai.