Why train the bot with FAQ’s? #

You can teach your chatbot by adding FAQs (Frequently Asked Questions). Just write common questions your users might ask, and add clear answers. Group similar questions into categories to keep things organized. This helps your bot give faster and better answers. The more helpful questions you add, the smarter your bot becomes over time!

How to train your AI Chatbot? #

• Log into your Flowmatix and choose the bot you wish to train.

• Click on “Train Your AI Chat Bot” and start training your AI Chat Bot.

• Click on “FAQs” to add the FAQs according to which you want to train your AI Chat Bot.

• Click on “Add Category” to add the FAQs category.

• Add category name and description of this category. Click on “Save” to continue.

• Now that we have a category, click on the category name to add the questions to this category.

• Enter the Question and Answer, then click “Save” to save the questions.

Congratulations! You have successfully created your first FAQ. continue to add more to make your bot smarter.