Flowmatix Documentation

Get Team Members (Custom Users)

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This page contains on the API Information on how you can get the team member of an customer account.

This endpoint generates a permanent token for a specified user based on their email and user type.

Request URL #

Request Method #

Request Headers #

Header Value
Authorization Bearer [Your Access Token]
authtype Key

Request Parameters #

Parameter Description Type Required Allowed Values
email Email address of the user string Yes
type Type of user string Yes AGENT, CUSTOM_USER, CUSTOMER

Allowed values for the type parameter #

  • AGENT: For team users with default agent role
  • CUSTOM_USER: For team members with a custom role
  • CUSTOMER: For the main customer role

Sample Request #

Sample Response #

Response Attributes #

Attribute Description
successIndicates if the request was successful.
messageAdditional information or error message.
dataArray of custom user (Team member) objects.
codeHTTP status code of the response.

Data Attributes #

Attribute Description
_idUnique identifier for the custom user.
whitelabelFlag indicating if the user belongs to a whitelabel.
nameName of the user.
contactContact information of the user.
pictureURL of the user’s profile picture.
liveAvailabilityAvailability status of the user (e.g., ONLINE).
leadsVisibilityVisibility of leads for the user (e.g., ASSIGNED).
statusStatus of the user (e.g., ACTIVE).
descriptionDescription or additional information about the user.
typeType of user (e.g., CUSTOMER).
unreadMessagesNumber of unread messages for the user.
_roleIdentifier for the user’s role.
_parentIdentifier for the user’s agency.
createdAtDate and time when the user was created.
updatedAtDate and time when the user was last updated.
__vVersion number of the user object.

Note: #

  • Make sure to replace [Your Access Token] with your actual access token.
  • Mask confidential details such as access tokens before sharing or storing this documentation.
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