This section includes FAQs regarding WhatsApp Chatbots and Pricing
Frequently Asked Questions #
WhatsApp FAQs #
How and when your conversation limits in WhatsApp will increase?
Each time you initiate a new conversation with a unique customer, Meta determines whether to increase your limit. This is based on:
Your phone number status is Connected
Your phone number quality rating is Medium or High
In the last 7 days, you have initiated X or more conversations with unique customers, where X = your current messaging limit ÷ 2
If all conditions are met, your messaging limit increases by one level within 24 hours.
How to check Meta Conversation limit
You can check your current messaging limits in the WhatsApp Manager → Overview Dashboard → Insights tab.
The Insights panel will only show your current limit if it has increased beyond the default 250.
What is the phone number quality rating, and how does it affect my messaging limit?
The quality rating is a measure of your phone number’s trustworthiness in initiating conversations. If your number gets flagged within 7 days, Meta will reduce your messaging limit by one level, decreasing your ability to start new conversations.
How to add a new WhatsApp template?
You can create templates either from the WhatsApp Meta Manager or using the Flowmatix template tab.
Is there a free plan?
No, WhatsApp’s updated policies don’t allow for free trials. Any provider claiming otherwise is likely misrepresenting the service.
What is your markup on Meta prices?
Flowmatix does not charge anything on top of Meta’s official conversation fees. You pay the standard WhatsApp conversation charges directly to Meta.
Is there any message limit?
No, Flowmatix charges are based on conversation plans, not individual messages. Charges follow the selected plan’s structure.
I want a WhatsApp bot along with my website bot, what should I do?
You will need two separate subscriptions, as WhatsApp and website bot pricing structures are different.
Can you provide me with green-tick verification?
Yes, Flowmatix will guide you through the process once you’re onboard.
Can I send bulk messages?
Yes, bulk messages can be scheduled and targeted according to your campaign strategy.